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Senior Support Engineer and Consultant with experience in both development and support areas
Technical skills:
• Programming: C++, Java
• Scripting: Bash scripting, PLSql
• Versioning systems: CVS, SVN
• Protocols: Diameter, CORBA, SOAP/WSDL, XML/TCP, SNMP, TCP/IP, DHCP,
• Database: Oracle, Mysql (InnoDB and Mysql Cluster engines)
• Knowledge of Oracle Advanced Queiung, OC4J,BPEL,OAF,ADF
• Operating systems: Linux, Solaris, AIX
• Middle-tiers: Tomcat, Websphere and Weblogic
• Oracle E-Business Suite
Areas of expertise:
• Software Support
• Creating and maintaining technical documents (High Level Design, System Requirements Specification, Installation and Configuration Guide, etc.)
• Leadership, Team management
• Pre-sales Responsibilities:
• Developing specific customizations for the existing applications
• Estimates for new applications offers
• Providing technical support for multiple Telecom and Banking applications
• Performance review for the team, budget forecast reports for upper management
• In charge with optimizations and automation of support procedures
• Acting as Single Point of Contact for business *** and different technical support groups
• Escalation Manager
• Mentoring for new members in the team
• Interviewing applicants for the Technical Support Engineer and Database Administrator positions Experience Consultant, Support Manager November 2010 – Present (4 years 11 months)Bucharest, Romania Senior Support Engineer on Oracle Applications – E-Business Suite area Oracle February 2007 – January 2011 (4 years)Oracle - Providing technical and functional assistance for Java based Technologies (Oracle Framework OAF and ADF, WebServices, J2EE, JDBC and OC4J) to design customer’s most complex configurations to meet Oracle’s certification standards and performance, availability, scalability, and integrity. C++ developer Misys April 2005 – February 2007 (1 year 11 months)
Faculty of Automatic Control and Computer Science, University Politehnica of Bucharest Master's Degree,"Open Systems Architecture"
2006 – 2008 Faculty of Automatic Control and Computer Science, University Politehnica of Bucharest Engineer's Degree
2001 – 2006 Mihai Viteazu Highschool Informatics
Mysql Cluster database administrator
Oracle Database In-Memory Workshop
Telecom Network Architecture Train the Trainers
