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Sunt o persoana serioasa!!!
Good suitability for contact with the public in the sale and to
teamwork. Excellent management skills, human and organizational
resources.
Ability to work in even the most difficult group with personality
gained after experiences with the
relationship with the public, affability and eloquence. Ability to
adapt to multicultural environments
Ability to work under stress and tension related to the relationship
with the public and with
colleagues, willingness to work in a variable hours (weekends,
shifts, night work).
Excellent knowledge of raw materials and the homemade ice cream
manufacturing techniques
Knowledge of Microsoft applications and Microsoft Office, excellent
Internet search skills and use of web 2.0 platform.
Knowledge of the basic functions of the leading business
management software.
Passionate about sports, especially karate and football, lover of
travel, music and reading.
Stefanini, Bucharest (Romania)
27/01/2017 – Present
IT Support Analyst (ITALIAN - HUNGARIAN)
• Providing support to clients (via email and phone)
regarding technical issues: *** reset, Internet
connectivity issues, emailing options etc.;
• Logging remotely to client’s computer and help them
solve software issues;
• Documenting issues that you deal with on a daily basis
into the ticketing system;
• Troubleshooting hardware, software and network
related issues;
• Escalating problems to the next level of support when
necessary;
• Help the client with all the necessary information.
VidaXl, Bucharest (Romania)
10/05/2016 – 24/01/2017
Customer service (ITALIAN - HUNGARIAN)
• I have answered E-Mails for the Customer Service
Italian & Hungarian page www.vidaxl.it/.hu.
• I have answered phone calls for Italian and Hungarian
Customers, who called from diferent platforms like
Amazon,Ebay, Webshop IT and HU.
• I used to work with the following programs: SAP
System, Egain, Genesys,Office.
• I used for the delivery services the following transport
platforms: Bartolini,DHL, Raben.
Sunservice, Lonato (Italy)
10/04/2013 – 30/04/2016
Tehnical, builder solarium and warehouseman
• Manufacturer from raw material to finished product of
solarium and equipment’s for the aesthetics for sale to
the final consumer.
• The stock in inventory management, and responsibility
in making new orders for raw materials,developing
strong managerial skills.
ELLESSE, Bedizzole (Italy)
15/05/2011 - 05/04/2013
Specialized electrical engineering.
• Manufacturer from raw material to finished product of
solarium and equipment’s for the aesthetics for sale to
the final consumer.
• My task was the installation and removal of very
expensive machinery for tanning of the skin.
• The job required a strong command and precision of
the tools necessary to build them, teaching me the
principles of electro technology.
