IT service management
Information technology service support
Information security management
Enterprise communication management - processing resources and information technology - technology infrastructure changes
Awareness of organizational security
Familiarity with computer networks, data center infrastructure equipment
Other items related to information technology, network, equipment purchase.
For more information :
https://www.linkedin.com/in/ehsan-zibaei/details/skills
HelloFirst of all thanks a lot for spending time on my profile!
I am Ehsan Zibaei Here you can read a short resume of mine.
I have gained a bit of experience in the fields , departments, jobpositions, and the following companies :
Monitoring / Troubleshooting / Quality of communication testing /Installation and maintenance of computer equipment / Maintenanceand support of small , medium and wired and wireless networks .
? Familiar with standard ticketing.
? Resolve daily tickets.
? Familiar with preparing Reports.
? Familiar with leading a team.
? Familiar with Cacti- Solar Winds- NetworkAnalyzer-Bandwidth monitoring - MS Office.
? Troubleshooting *** ’ networks, equipment, software andservices over the phone and via the ticketing system.
? Able to identify and organize tickets according to priorityDepartments :
Service Desk , Contact Center, Help Desk, Network OperationCenter, Executive Operations Center, Regional Operations Center,Service provider mobile, Supply, Maintenance Center , Data Centerand Hosting .
Companies Iranian:Wireless internet service provider (WISP)Dealers WiMax service:
Mobin Net, Irancell / xDSL service:Asiatech Establish and operate a fixed communications network provider(FCP) Distribution Wireless Internet service provider (WISDP)Payment Service Provider (PSP)Infrastructure service provider | Data Center
For more information :
https://www.linkedin.com/in/ehsan-zibaei/details/experience
For more information :
https://www.linkedin.com/in/ehsan-zibaei/details/education
For more information :
https://www.linkedin.com/in/ehsan-zibaei/details/certifications