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Certified Specialist in Customer Relationship Management with excellent skills in data management and business intelligence
Independent business specialist with more than 6 years of experience in global business coordination
Expert in designing and implementing business strategies, as well as market research specialist and strategic analyst
Analytic thinking: capable to gather relevant information and identify key issues or patterns related to this information, with strong focus on finding optimal solutions
Independent worker: capable to work independently in an organized manner and to follow my own work discipline
Multi-tasking skills: capable to be involved efficiently in different activities
Self-motivated and confident: I have my own motivation to always do my best in my work
Excellent communication skills: I can express clearly and positively, both verbally and in writing
Customer oriented: strong focus in understanding customer needs, in order to provide the optimal level of services
Attention to details: I am detail oriented person and I believe that only by looking into details you can see the “big picture”
Always interested to learn new things: strong desire to develop myself and aware of the fact that I will have something to learn all my life
August 2011-present: Global Business Coordinator, Eltek AS, Drammen, Norway
(Remote job, based in Romania)
Conduct strategic market analyses through different channels (internet research, networking, PR) in order to optimize the sales efficiency
Create databases with relevant companies to target for more than 20 countries from EMEA, APAC and America
Create and coordinate PR strategies to ensure the company`s access to relevant global events (conferences, seminar, speeches, exhibitions)
Developing the CRM strategy and implementing it in the global sales process for improved business coordination
Data Management and Reporting specialist
December 2008 – July 2011: Senior Sales Consultant, JW Marriott Grand Hotel, Bucharest, Romania
Direct sales to increase company`s portfolio with new clients
Renew existing contracts and increase the value for existing contracts
Create leads databases using all available channels (internet research, leads generation)
Communicate and negotiate with potential new customers over the phone or in meetings
Negotiate offers and create customized services contracts
Prepare documents and contract signing
Organize daily motivational briefings for the sales team and trainings for newly employed sales consultants
February 2007 – November 2008: Sales Representative, Orange SA, Bucharest, Romania
Inbound and outbound calls to support the clients regarding company`s products and services
Resolve customer issues and register
Contract renewing and new sales according to targets
2008 – 2010: MASTER STUDIES
Specialization in: Communication Campaigns in Advertising and Public Relations
Bucharest University, Journalism Faculty, Bucharest, Romania
2005 -2008: BACHELOR STUDIES
Specialization in: Communication and Public Relations
National University of Political and Administrative Studies University
Bucharest, Romania
October 2017: Microsoft Certified Professional
November 2014: Microsoft Certified Technology Specialist – CRM applications
